How to Receive Interpreter Services
Becoming a TSHA Interpreting Services customer is quick and easy. Here’s what you do:
Call or e-mail TSHA scheduling staff to schedule an interpreter:
- 888.311.3523 or 918.832.8742
If this is your first time to work with TSHA, staff will e-mail you a “Terms of Services Agreement.” This document is NOT a contract. It does not obligate your office to use TSHA’s services. It explains TSHA’s rates and policies and by signing it, you provide TSHA with proof that you have read/understood and agree to pay the listed rate for interpreting services.
- Scan the agreement back into your computer and e-mail the signed copy to firstname.lastname@example.org.
- If you don’t want to scan, you may also fax your agreement to Attention: Lisa Daniels at 918.834.4329.
Frequently Asked Question
No. Signing the terms of services agreement does not obligate you to call TSHA for a current or future appointment. Signing the agreement allows TSHA to create a customer file for you. When you decide to schedule at an interpreter, you are already in TSHA’s system and can simply request one.
Yes. TSHA needs to have your signed “Terms of Services Agreement” on file prior to the date for which you are requesting services. Staff cannot schedule an interpreter for your appointment without the signed agreement.
No. You only need to sign the “Terms of Services Agreement” when you first become a customer. We do not require customers to sign new paperwork every year. However, since personnel and locations change, you will occasionally be asked to update your agreement.